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Title : The disruption of people who won't accept disruption: Those terrible "legacy customers."
link : The disruption of people who won't accept disruption: Those terrible "legacy customers."
The disruption of people who won't accept disruption: Those terrible "legacy customers."
At WaPo, Larry Downes, co-author of "Big Bang Disruption," takes aim at people who "who simply refuse to migrate to disruptive innovations even after they’ve become both better and cheaper, and even after almost everyone else has made the shift."[T]he real holdup is that non-adopters — mostly older, rural and less-educated — just aren’t interested in Internet access, at any price.... [T]he resisters are wrong....What about hipsters who insist on old-fashioned turntables and vinyl record albums? How come they're not in the article? I don't have to answer the question. To ask it is to have the answer jump off the page: older, rural, less-educated, Let’s Make a Deal....
[N]on-adopters ultimately cost more to serve. Printing information is increasingly a waste of scarce resources as digital alternatives continue to get better and cheaper. And all of us pay for the waste...
To overcome the inertia of legacy customers, it may be appropriate for governments to step in....
[S]ome technology dinosaurs need help being euthanized. Here, regulators can serve as a catalyst, providing the final nudge for legacy customers. Once it was clear that smart LEDs would become better and cheaper than inefficient incandescent lightbulbs, for example, governments around the world began passing laws banning production of the older technology.
And while things got a little messy at the end, in 2009 Congress succeeded in turning off analog TV, switching the few remaining holdouts over to digital. To ensure no one had to go without “Let’s Make a Deal,” lower-income families were given converter boxes for older tube TVs.
And by the way, what's newer is not necessarily better. Consider: "The TV Is Hard to Hear... Flat-screen TVs, inconsistent streaming boxes and cinematic series have many asking, ‘What did they say?’"
At WaPo, Larry Downes, co-author of "Big Bang Disruption," takes aim at people who "who simply refuse to migrate to disruptive innovations even after they’ve become both better and cheaper, and even after almost everyone else has made the shift."
[T]he real holdup is that non-adopters — mostly older, rural and less-educated — just aren’t interested in Internet access, at any price.... [T]he resisters are wrong....
[N]on-adopters ultimately cost more to serve. Printing information is increasingly a waste of scarce resources as digital alternatives continue to get better and cheaper. And all of us pay for the waste...
To overcome the inertia of legacy customers, it may be appropriate for governments to step in....
[S]ome technology dinosaurs need help being euthanized. Here, regulators can serve as a catalyst, providing the final nudge for legacy customers. Once it was clear that smart LEDs would become better and cheaper than inefficient incandescent lightbulbs, for example,
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governments around the world began passing laws banning production of the older technology.
And while things got a little messy at the end, in 2009 Congress succeeded in turning off analog TV, switching the few remaining holdouts over to digital. To ensure no one had to go without “Let’s Make a Deal,” lower-income families were given converter boxes for older tube TVs. What about hipsters who insist on old-fashioned turntables and vinyl record albums? How come they're not in the article? I don't have to answer the question. To ask it is to have the answer jump off the page: older, rural, less-educated, Let’s Make a Deal....
And by the way, what's newer is not necessarily better. Consider: "The TV Is Hard to Hear... Flat-screen TVs, inconsistent streaming boxes and cinematic series have many asking, ‘What did they say?’"
And while things got a little messy at the end, in 2009 Congress succeeded in turning off analog TV, switching the few remaining holdouts over to digital. To ensure no one had to go without “Let’s Make a Deal,” lower-income families were given converter boxes for older tube TVs. What about hipsters who insist on old-fashioned turntables and vinyl record albums? How come they're not in the article? I don't have to answer the question. To ask it is to have the answer jump off the page: older, rural, less-educated, Let’s Make a Deal....
And by the way, what's newer is not necessarily better. Consider: "The TV Is Hard to Hear... Flat-screen TVs, inconsistent streaming boxes and cinematic series have many asking, ‘What did they say?’"
Thus articles The disruption of people who won't accept disruption: Those terrible "legacy customers."
that is all articles The disruption of people who won't accept disruption: Those terrible "legacy customers." This time, hopefully can provide benefits to all of you. Okay, see you in another article posting.
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